Privacy Policy
Last Updated: October 2025
1. Information We Collect
We collect information to provide, improve, and secure our services. This includes:
- Information you provide directly: Name, phone number, email address, billing details, and any project specifics shared in consultations.
- Information collected automatically: Non-identifiable data such as IP address, browser type, device type, and pages visited to improve user experience.
2. How We Use Your Information
We use collected information to:
- Deliver and manage IT services and client accounts.
- Communicate with you about projects, appointments, and support needs.
- Process billing and payments securely.
- Send important service updates (you can opt out of marketing at any time).
3. Third-Party Services
VaBeachTech uses reputable third-party platforms (e.g., Wave Accounting, HubSpot CRM) to manage operations. While we choose vendors with strong security, these systems are not owned by us. VaBeachTech is not liable for data breaches occurring within third-party platforms.
4. Data Protection Measures
We implement technical safeguards including:
- Multi-factor authentication (MFA) on business accounts.
- Encrypted data transmission where applicable.
- Regular account monitoring and strict access controls for employees/contractors.
5. Data Retention & Sharing
We retain personal information only as long as necessary to fulfill services or legal obligations. We never sell your data. We only share information to process payments, comply with laws, or protect against fraud.
6. Your Rights
You may request access to your personal data, ask for corrections/deletion (subject to legal retention limits), or opt out of marketing communications at any time.
7. Contact Us
If you have questions about this policy, please contact us at support@vabeachtech.com.